📦 Shipping & Returns Policy

Shipping – USA Only
We offer same-day processing, with estimated delivery within 1 to 4 business days via express shipping carriers.

🔁 Returns

We accept returns for non-hazardous goods within 5 calendar days after delivery.

To request a return:

         Email us at support@novacreamer.com

Please note:

          Hazardous materials, including any products containing N₂O (nitrous oxide), are not eligible for return due to safety regulations.

         All returns must be sent back in their original packaging. Returns sent in custom or damaged packaging cannot be accepted due to compliance with dangerous goods handling restrictions.

💳 Refunds

         Refunds will be processed to your original payment method once your returned package is received and inspected at our warehouse.

        Please allow up to 5 business days for the refund to appear on your bank statement.

        A 10% processing fee will be deducted from all refunds to cover credit card transaction costs.

✅ Summary:

For returns, there are distinct rules based on item types. Non - hazardous items are returnable within 5 days, provided they are in their original packaging. In contrast, HazMat / N₂O products cannot be returned, and they must always meet safety regulation compliance.